PRIVACY POLICY

PLEASE READ Crete Chefs PRIVACY POLICY CAREFULLY BEFORE BROWSING OUR WEBSITE!

On our website, we take your privacy seriously. This Privacy Policy describes the information we collect, how we use it and how we protect it.

Information we collect

We collect information that you provide to us when you use our services. This may include your name, email address, phone number and other personal information.

Automatic collection of information

When you visit the website, our servers automatically record the information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, or the web page you visited before coming to our website, website pages us you visit, the time you spent on those pages, information you seek on our Site, times and dates of access and other statistics.
The automatically collected information is used only to detect possible cases of abuse and to generate statistical information about the use of the website. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.

Collection of personal information

You may visit the Site without telling us who you are or disclosing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Site’s features, you may be asked to provide certain Personal Information (for example, your name and email address).
We receive and store any information you knowingly provide to us when you post content or complete any online forms on the Site. When required, this information may include the following:
• Personal information such as name, country of residence, etc.
• Contact information such as email address, address, etc.
• Any other material you voluntarily submit to us, such as articles, images, comments, etc.
You may choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Site’s features. Users who are unsure about what information is required are welcome to contact us.

How we use your information

We use your information to provide you with the services you have requested. We may also use your details to send you marketing materials or to contact you about your bookings.
To provide our Site and Services or to fulfill a legal obligation, we must collect and use certain Personal Information. If you do not provide the information we request, we may be unable to provide you with the requested products or services. Some of the information we collect comes directly from you through our website. However, we may also collect Personal Information about you from other sources. Any of the information we collect from you may be used for the following purposes:
• Delivery of products or services
• Improvement of products and services
• Sending marketing and promotional communications
• Answer questions and offer support
• Improve the user experience
• Run and operate our Website and Services
The processing of your Personal Data depends on how you interact with our Website, where you are in the world, and whether one of the following applies:
(i) You have given consent for one or more specific purposes. This does not apply, however, whenever the processing of Personal Data is subject to the CCPA or the European Data Protection Act.
(ii) The provision of information is necessary for the performance of an agreement with you and/or any pre-contractual obligations thereof.
(iii) Processing is necessary to comply with a legal obligation to which you are subject;
(iv) The processing relates to a task carried out in the public interest or the exercise of an official authority entrusted to us. (v) The processing is necessary for the purposes of the legitimate interests pursued by us or third parties.
Please note that under some legislation we may be permitted to process information until you object to such processing (with the exception), without having to rely on consent or any of the other legal bases below. In any case, we will be happy to clarify the specific legal basis applicable to the processing, namely whether the provision of Personal Information is a legal or contractual requirement or a requirement necessary for the conclusion of a contract.

Sharing of your information

We do not share your information with third parties without your consent, except as required by law or to provide you with the services you have requested.

Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You have the right to know the legal basis of transfers of information to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and the security measures taken by us to protect your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

Storage of personal information

We will retain and use your personal information for the period necessary to comply with our legal obligations, resolve disputes and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregate data derived from or incorporating your Personal Data after you update or delete it, but not in a way that would personally identify you. Once the retention period expires, the Personal Information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the end of the retention period.

User rights

You can exercise certain rights in relation to your information processed by us. In particular, you have the right to do the following:
(i) you have the right to withdraw your consent where you have previously consented to the processing of your information;
(ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent;
(iii) you have the right to know if the information is being processed by us, to receive notification about certain aspects of processing, and to receive a copy of the information being processed;
(iv) you have the right to verify the accuracy of your information and request that it be updated or corrected;
(v) you have the right, under certain circumstances, to restrict the processing of your information, so we will not process your information for any purpose other than storing it.
(vi) you have the right, under certain circumstances, to have your Personal Information deleted by us;
(vii) you have the right to receive your information in a structured, widely used, and machine-readable format and, if technically possible, to pass them on to another controller without any hindrance. This provision applies provided that your information is processed by automated means and that the processing is based on your consent, a contract to which you are a party, or pre-contractual obligations thereof.

Right to object to processing

Where Personal Data is processed in the public interest, in the exercise of an official authority entrusted to us or for the purposes of the legitimate interests we pursue, you may object to such processing by providing a reason relevant to your particular situation to justify the objection. You should be aware that, however, if your Personal Data is processed for direct marketing purposes, you may object to this processing at any time without providing any justification. To find out whether we process Personal Information for direct marketing purposes, please see the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be addressed to Crete Chefs via the contact details provided in this document. These requests can be made free of charge and will be arranged by the Crete Chefs as soon as possible.

Children’s privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, please do not submit personal information through our Site or Service. We encourage parents and legal guardians to monitor their children’s Internet use and help enforce this Policy by instructing their children never to provide Personal Information through our Site or Service without their permission.
If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Data in your country (in some countries we may allow your parent or guardian to do this on your behalf).

How we protect your information

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information under its control and custody. However, data transmission over the Internet or wireless network is not guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that
(i) there are Internet security and privacy limitations that are beyond our control;
(ii) the security, integrity, and confidentiality of any and all information and data exchanged between you and our Website is not guaranteed;

Data breach

If we become aware that the security of the site has been compromised or that users’ personal information has been disclosed to unaffiliated third parties as a result of external activity, including but not limited to security attacks or fraud, we reserve the right to take reasonably appropriate action; including but not limited to investigating and reporting, and notifying and cooperating with law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of user harm as a result of the breach or if notification is otherwise required by law. When we do, we will post a notice on the Site.

“Do Not Track”

Some browsers incorporate a “Do Not Track” feature that signals to the websites you visit that you do not want your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move between different websites over time. The way browsers communicate the Do Not Track signal is not yet uniform. As a result, this website is not yet configured to interpret or respond to Do Not Track signals transmitted by your browser. Even so, as described in more detail in this Policy, we limit the use and collection of your personal information.

Collaborators

We may disclose information about you to our affiliates so that we can offer you related or additional products and services. Any information related to you that we provide to our affiliates will be treated by those affiliates by the terms of this Privacy Policy.

Links to other websites

Our website contains links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each website that may collect Personal Information.

Changes and modifications to the Privacy Policy

We may update this Privacy Policy from time to time at our discretion and will notify you of any material changes in the way we handle Personal Information. When changes are made, we will revise the updated date at the bottom of this page. We may also notify you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon posting of the revised Privacy Policy, unless otherwise specified. Your continued use of the Site or the Services after the effective date of the revised Privacy Policy (or other act determined at that time) will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By using the Site or its Services, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Policy, you are not authorized to use or access the Site and its Services.

Contact us

If you would like to contact us to understand more about this Policy or would like to contact us about any matter related to your individual rights and personal information, you can do so via the contact form

This document was last updated on November 15, 2024